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Production base: Yongjia County, Zhejiang Province, Qiaotou Town, Lin Village Industrial Park
The importance of a good store manager
Date:
2024-11-13
Regardless of the industry, the position and importance of a store manager are self-evident. A good store manager not only needs to continuously create wealth but also needs to gain the recognition of employees.
1. Complete the monthly, quarterly, and annual business goals planning, formulate the next phase plan, and prepare executable plans and contingency plans in advance.
2. Coordinate employee work, ensuring that everyone is utilized effectively to improve work efficiency.
3. Analyze potential customers based on the venue positioning, develop different plans for different customers, and provide specialized training for employees. 4. Help staff improve their sales levels, promote performance growth, and train salespeople's service capabilities to provide customers with a better experience.
5. Continuously improve the overall service awareness of the store and establish service standards within the store, making improvements and adjustments as necessary during implementation.
6. Properly handle customer complaints and pay attention to follow-up services for customers.
7. Ensure proper management handover of administration, finance, and warehouse within the store.
8. The progress of the entire team is the true progress.
Based on the above points, in what aspects does the store manager reflect in daily work? 1. Daily morning meetings at the trampoline park. A good morning meeting has a significant impact on the day's work, and any store manager can deeply relate to this. In the morning meeting, the store manager should inspire the morale of the staff, create a positive atmosphere, and let this hardworking atmosphere surround the entire store and each employee's day. Secondly, it is important to emphasize the standards of work in the store during each morning meeting and establish guidelines. 2. Pay attention to the 'service process' aspect of the trampoline park.
The store manager should frequently observe whether there are any issues in the service process of the staff, including conversations, communication, and service recommendations with customers. Different service standards should be tailored for different types of customers to ensure they truly enjoy a home-like service.
Production base: Yongjia County, Zhejiang Province, Qiaotou Town, Lin Village Industrial Park
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